7 Locations: East Melbourne, Melbourne CBD, Richmond, Surrey Hills, Mill Park, South Yarra & Sunshine

Call Us Now:
(03) 9419 7172



Aged Care Information Line 1800 500 853 
Information about government funded residential aged care, support services and programs for older people in the community.

Child Abuse Prevention Service Help Line 1800 688 009
 Provides free crisis support, information and referral, 24 hours a day.

Family Drug Help Line (03) 9573 1780 (Melbourne only) or 1300 660 068 (Country callers) Support, information and strategies for change and referral to anyone affected by a family member or friend using alcohol or other drugs – 24 hours per day.

Family Relationship Advice Line 1800 050 321 Provides support for family relationship issues and advice on parenting arrangements following separation.

Gay and Lesbian Switchboard (03) 9663 2939 or 1800 184 527 (country Victoria)
. Anonymous and confidential telephone counselling, referral and information service.

Health Institute Information on important health topics including diabetes, cancer, mental health and asthma.

Hepatitis C Victoria Infoline 1800 703 003
 Support and advice for people with hepatitis C, and their carers, partners, family and friends.

Kids Helpline 1800 55 1800 
A free, confidential and anonymous, counselling service for young people aged between 5 and 25. There is the option of phone or online chat.

LifeLine Provides crisis support and counselling 24 hours a day (or call 13 11 14).

The Mayo Clinic A not-for-profit medical research institute specilaising in treating compex conditions. Their research contributes to the understanding of disease processes, best clinical practices, and translation of findings from the laboratory to clinical practice.

Melbourne Sexual Health Centre – Information Telephone Line (03) 9347 0244 
 Qualified sexual health nurses provide advice and information on sexually transmissible infections (STIs)and can provide some results over the telephone.

Psychotherapy Effectiveness Recognition of Psychotherapy Effectiveness” by American Psychological Association

Narcotics Anonymous (03) 9525 2833
 A helpline provided by Narcotics Anonymous, an association of recovering addicts who meet regularly to provide support and help each other stay clean.

SANE Australia Helpline 1800 187 263 A Helpline operating providing information and referral advice for people living with mental illness, their families and friends.

Sids and Kids 24 hour telephone support 1800 240 400 or (03) 9822 9611
 Counsellors and parent supporters provide information to grieving parents, families and other people affected by the sudden and unexpected death of their baby or young child.

Simply Helping (03) 9296 2121 is private provider of a suite of in-home care and support services to our elderly population, families and individuals living with a disability, clients of brokerage organisations and for those seeking services as a life-style choice.

Victorian Counselling & Psychological Services (03) 9419 7172 Melbourne based psychologists and psychotherapists who provide caring, confidential and professional assistance to individuals, couples, families, organistions and schools.

Victoria Legal Aid Legal Information Service (03) 9269 0120 or 1800 677 402. The service provides free general information over the phone about the law and how legal aid can assist.

Women's Domestic Violence Crisis Service of Victoria (03) 9373-0123 or 1800 015 188 (country toll free)
 This is a 24 hour crisis telephone line for support, information about your options and assistance with developing a safety plan. You can also receive a referral to safe accommodation/refuge for women and children experiencing abusive relationships.

Medicare Rebates

Medicare All information relating to Medicare, including Medicare rebates for psychology consultations.

The Medicare Benefits Scheme (MBS)

Medicare EasyClaim

The Better Access To Mental Healthcare Initiative